When you need a residential roofing contractor near St. Cloud, MN, you’re usually in a rush. But there is an argument to be made to do your research first, and take a little time to make sure the contractor you’re working with is going to do the job right. Here are a few tips to help you find a quality residential roofing contractor.
1. Shop Local
A local contractor is always your best bet. A national company with a local presence still employs local people, but profits leave the St. Cloud area and any issues you have may end up continuously getting moved up the chain of command to someone far removed from your situation.
A truly local roofing company is locally owned and operated, with profits staying in the community. And you know the buck stops right there, with the owner.
2. Make Sure They’re Licensed, Insured & Bonded
You may have seen “Licensed, Insured & Bonded” on many different contractor’s websites and vehicles, but what does it mean?
- If a contractor is bonded, it means that you’re financially protected if the contractor doesn't complete a job for you, or the job is poorly executed.
- If a contractor is insured, it means the workers, your family and home are covered and you won’t be liable should an accident happen.
- If a contractor is licensed, it means (in Minnesota) that they’ve received a license from the state to operate.
The best way to tell if a residential roofing contractor near St. Cloud, MN is insured and bonded is to see if they’re listed on the Better Business Bureau (BBB) website. Many businesses, like BD Exteriors, will actually put the BBB logo on their website (ours is at the bottom of every page).
At the time of application with the BBB, a contractor needs to be insured and bonded. That doesn’t mean they’re still insured and bonded however, so it’s best to also ask for their paperwork so you can see for yourself. But at least you can narrow the field down a bit.
To check on licensing, head to the state of Minnesota website and search for that business’ name or license number. For instance, BD Exteriors’ license number is BC326161 (also located at the bottom of every page on our website). In the state of Minnesota, a residential roofing contractor can only receive a license if they are bonded and insured, and they must take continuing education courses as well as renew their license every two years.
3. Get The Details In Writing
The home belongs to you, so make sure you understand everything being done to it, as well as how payments are to be made.
Ensure you get the details of the job in writing, such as how many crew will be working on your home, how long they estimate the job to take, cost estimates and other pertinent information. Both parties should be very clear on expectations.
4. Choose A Communicator
It’s important that your residential roofing contractor near St. Cloud, MN communicate with you as often as you need, and in a timely manner. If you notice something additional needs to be done, or something in the agreement hasn’t been taken care of, will you be able to get ahold of them and speak with the foreman or owner?
If they weren’t good at communicating when trying to win your contract, they’ll probably be even worse during the job.
5. Avoid Storm Chasers
We’ve heard too many stories of people being burned by storm chasers who come and knock on their door, informing them of damage to their home which needs to be repaired quickly. They may attempt to get you to sign a letter of intent; you don’t have to sign anything you don’t want to, and in fact should contact your insurance company before speaking with any residential roofing contractor.